Last Updated: October 8, 2025.

The following Terms and Conditions (“Terms”) govern all consulting services provided by Welbright Consulting (“Welbright”) and outline the respective rights, obligations, and expectations between Welbright and each client (“Client”).

1. Scope of Services

Welbright provides professional consulting services focusing on educational and immigration matters. Welbright also offers related services such as notary public services, translation and interpretation (including for academic, professional, legal, and medical contexts). The precise scope of work is defined in Clients’ invoices and other official communications. These services do not include legal advice, legal document preparation, or representation. Welbright does not offer legal services in any form, and no part of Welbright’s work should be construed as such. For immigration-related services, work is considered to have commenced once the client has been granted access to Welbright’s Client Portal. Access is considered granted when the welcome email to Welbright’s Client Portal has been sent. Commencement may also include any of the following: intake review, strategy consultation, initial document analysis, or the drafting of client materials. , Welbright’s responsibility ends once the client’s application or petition has been successfully filed and a USCIS case number has been issued. Welbright does not contact USCIS on the client’s behalf to request official notices, respond to Requests for Evidence (RFEs), or track the status of submitted applications unless separately contracted to do so.

2. Use of Services

All materials, templates, and guidance provided by Welbright are proprietary and intended solely for the client’s personal, non-commercial use. Clients may not reproduce, distribute, modify, or repurpose any portion of our work without prior written permission. Unauthorized use of these materials may result in termination of services and potential legal action.

3. Engagement Process

Consulting services follow a structured process beginning after the consulting fee is paid in full. Services are typically completed within 30 calendar days after all required documents have been submitted in complete and acceptable form, though this may vary depending on the scope of work, client responsiveness, and the timelines and processes of external parties such as schools or government agencies. Clients acknowledge that these factors are beyond Welbright’s control and will not hold Welbright liable for any resulting delays or outcomes. In cases where the Client requests faster turnaround due to prior delays or time constraints, an expedite fee may apply and must be paid before final deliverables are issued.

4. Disclaimer of Warranties

Welbright does not guarantee or promise favorable results from any application, submission, or evaluation—now or in the future. We do not control how schools, government agencies, or other external entities make decisions, nor can we influence their timelines or outcomes. All guidance and feedback provided by our team are offered in good faith, based on our professional judgment and the information available at the time. While we aim to deliver accurate, timely advice, ultimate success depends on multiple external factors beyond our control. Welbright is not responsible for the actions, decisions, or policies of any third party.

5. Privacy and Data Retention Policy

Welbright’s collection, use, retention, and protection of personal information shall be governed by its Privacy and Data Retention Policy, which forms an integral part of these Terms and Conditions. The Client acknowledges and agrees that by engaging Welbright’s services, the Client is also bound by the terms of the Privacy and Data Retention Policy, available on Welbright’s website.

6. Modifications, Cancellations and Termination of Service

Either the Client or Welbright may initiate a modification, cancellation, or termination of services at any time by providing written notice. Modification requests are subject to Welbright’s review and approval, while cancellations or terminations are considered effective immediately upon receipt of such notice.

6.1 Modifications. Clients may submit a written notice to request changes to the scope, timeline, or specific deliverables of the service. Welbright reserves the right to accept or decline such requests at its sole discretion. In some cases, Welbright may modify the scope, timeline, or deliverables without prior consultation when necessary to maintain quality, manage internal capacity, or respond to operational conditions—whether foreseeable, unforeseeable, controllable, or beyond its control. Approved modifications may result in revised timelines, adjusted fees, or the issuance of supplemental agreements.

6.2 Cancellations. Either party may initiate cancellation of services at any time by providing written notice. Cancellations may arise from a variety of reasons, including but not limited to: a change in personal or financial circumstances, non-responsiveness, payment delays, inability to provide required documentation, misuse of services, or breach of agreement. Any remaining service value, refund eligibility, or credit issuance will be handled in accordance with Section 7 – Refunds and Credits.

6.3 Termination. Welbright may terminate services at any time, with or without prior notice, in cases involving fraud, abusive behavior, violations of law or ethical standards, or other conduct that materially compromises the engagement. In such cases, no refunds or credits will be issued. The Client may also terminate services by providing written notice; any remaining service value, refund eligibility, or credit issuance will be handled in accordance with Section 7 – Refunds and Credits.

7. Refunds and Credits

All consulting service fees are non-refundable and non-transferable once work has commenced. Work commencement and completion are defined in Section 1 – Scope of Services.

7.1 Refund. Clients who wish to cancel a service before work commences may do so by submitting written notice. The consultation fee will be refunded minus a $250 service retainer, which serves as compensation for time spent on intake review, client communication, and case-specific evaluation. Prepaid third-party fees that have not yet been disbursed may be refunded unless otherwise stated in the invoice. No refunds will be issued after work has commenced.

7.2 Credit Note. If services are canceled or terminated after work has commenced, no refund will be issued. However, at Welbright’s sole discretion, a Credit Note may be granted in lieu of a refund. The credit amount will reflect the remaining value of the original invoice after deducting the $250 service retainer, the value of any completed work, and any discounts or promotional incentives, which will be forfeited and excluded from the credit calculation. Credit Notes may be used only by the original Client, and may be applied toward future invoices billed within the same service category as originally invoiced and within 365 days of the credit date. The Client is responsible for paying any remaining balance prior to resuming services.

8. Client Responsibility

Clients are expected to communicate in a respectful manner throughout the consulting process. This includes timely responding to messages, providing required documents, and reviewing deliverables when requested. Delays in communication or failure to provide necessary materials may impact the quality or timeliness of service. Clients are solely responsible for the accuracy and completeness of the information and documents they submit, as well as how they choose to use Welbright’s services. Any actions taken based on our guidance are done at the client’s discretion and risk. Welbright is not liable for any outcomes resulting from inaccurate, incomplete, delayed, or misused client inputs.

9. Indemnification

By using our services, clients agree to indemnify, defend, and hold harmless Welbright, its owners, employees, and representatives from any claims, liabilities, damages, or expenses (including legal fees) arising out of or related to the client’s use of our services, violation of these Terms and Conditions, or infringement of any rights of a third party. This includes, but is not limited to, any consequences resulting from inaccurate or incomplete information provided by the client, or the misuse of documents or guidance received from Welbright.

10. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Welbright Consulting, its owners, employees, or representatives be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) Client’s use or inability to use Welbright’s services; (b) any conduct or content of any third party on the services; or (c) unauthorized access, use, or alteration of Client’s transmissions or content. Furthermore, in no event shall the aggregate liability of Welbright Consulting for all claims relating to the services exceed the greater of (i) the amount paid by Client to Welbright Consulting solely for its consulting services in the six (6) months preceding the claim, or (ii) one hundred U.S. dollars ($100.00). This limitation of liability shall apply regardless of the form of action, whether in contract, tort, strict liability, or otherwise, even if Welbright Consulting has been advised of the possibility of such damages.

11. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. Any disputes arising from the use of services provided by Welbright shall be resolved under the jurisdiction of Illinois courts.

12. General Provisions

If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect. No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term, and Welbright’s failure to assert any right under these Terms shall not constitute a waiver of such right. These Terms and Conditions constitute the entire agreement between the client and Welbright regarding the subject matter herein and supersede all prior or contemporaneous communications and proposals, whether oral or written. To the extent permitted by applicable law, Welbright may assign this Agreement, in whole or in part, without the client’s prior consent. Clients may not assign or transfer this Agreement, or any rights or obligations under it, without Welbright’s prior written approval.

13. Terms Acceptance

By engaging with Welbright — including making a payment, submitting an inquiry, or using our services — clients confirm that they have read, understood, and agreed to these Terms and Conditions. Continued use of our services constitutes acceptance of any future updates to these Terms.

14. Referral Rewards

Welbright offers a referral reward program for eligible clients and approved affiliates. A reward of $50 per referral is available for school admission cases only, regardless of the specific admission type selected by the referred client (“Referee”). Referral rewards are issued only via Zelle.

• For Change of Status or F-1 Reinstatement admission cases:The referral reward will be issued no later than two (2) weeks after the Referee has made their first payment (deposit) to Welbright.
• For F-1 Visa or SEVIS Transfer admission cases:The referral reward will be issued four (4) weeks after the Referee’s classes begin.

To qualify, either the Referrer or the Referee must notify Welbright of the Referrer’s name and phone number (for Zelle payment) before the Referee makes their deposit. Failure to provide this information in advance may result in disqualification from the reward program. Welbright reserves the right to verify all referral claims and to deny rewards in cases of incomplete, duplicate, or misused submissions.